Privacy Policy

Introduction

True Focus, operated by Suzhou Zhengxintong Electronic Technology Co., Ltd., is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes personal data that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us. This information may include your name, email address, telephone number, company name, job title, and any other information you choose to provide.

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.

How We Use Your Information

We use the information we collect or receive to communicate directly with you, to provide you with updates and other information relating to the website and our services, for marketing and promotional purposes, to respond to your inquiries and solve any potential issues you might have with the use of our services, to send you administrative information such as changes to our terms, conditions, and policies, to protect our services and enforce our terms and conditions, to deliver targeted advertising to you, to request feedback and contact you about your use of our website and services, to enable user-to-user communications with your consent, to manage user accounts and provide customer support, to process your transactions and send you related information including purchase confirmations and invoices, and to compile anonymous statistical data and analysis for use internally or with third parties.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: by law or to protect rights, if we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may share your information with our business partners to offer you certain products, services, or promotions. With your consent, we may share your information with third parties for marketing purposes, as permitted by law. We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of any inaccurate or incomplete personal information, the right to request deletion of your personal information under certain circumstances, the right to object to or restrict the processing of your personal information, the right to data portability, and the right to withdraw consent where we rely on your consent to process your personal information. To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Cookies are small data files that are placed on your device when you visit a website. We use cookies to recognize your browser or device, learn more about your interests, and provide you with essential features and services. You can control cookies through your browser settings and other tools. However, if you block or reject cookies, some features of our website may not function properly.

Third-Party Websites

Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by our website.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside China and choose to provide information to us, please note that we transfer the data, including personal data, to China and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the last updated date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website and services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

We are committed to resolving any complaints about our collection or use of your personal information. If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your personal information, please contact us through the information provided above. We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.